How long does it take for me to receive the package?

If you placed your order by 11. hours, you will receive the package on the next working day. This applies to all products from our own stock.

Which delivery service do you use?

Products from stock are shipped by express post GLS. Some products are occasionally sent by Post Slovenija or DPD.

Do I get a delivery notification?

You will receive delivery information via SMS.

What if I'm not at home at the time of delivery?

You can change the place and time of delivery at will on the day of delivery.

Can I also pick up the package in person?

Yes. With prior notice, we also offer the possibility of personal collection (between 8 a.m. and 6 p.m.).

What are the shipping costs?

Orders in Slovenia over €50 will be delivered free of charge.

Do you also ship products abroad?



How can I pay?

In our online store, you can pay with Visa and Mastercard cards, bank transfer, UPN order or by pre-invoice payment. We also allow payment via PayPal account.

Can I pay by card upon delivery?

Yes. You can pay the courier by cash or card. At the end of the purchase, choose the payment method “after delivery”.

Can I pay for the product in installments?

Payment in installments is possible for larger purchases. The amount can be divided into three or more installments (by agreement).


Can I return the product?

You can return the purchased product free of charge within 14 days.

Where can I contact if I want to return the product?

If you want to return the product, contact us by email.


Do you have any discount code?

After each purchase, you receive a code for a €5 discount on your next purchase.

Do I receive a discount for larger purchases?

Yes. If you are buying a large number of products from our offer, contact us at the e-mail address or call us for a favorable offer.


Do you offer product rentals?

Yes. You can also rent most of our devices and equipment. We also offer the purchase of the device at a later date.

How much does it cost to rent the product?

The rental of the product depends on the value of the product and the rental period. Contact us for inquiries.

How long can I rent the product?

By agreement.


Do the products have a warranty?

All our products have a 1 to 4 year warranty.

Do you offer service in the event of a breakdown?

Yes, we offer a fast and professional product for all our products. We keep spare parts in stock. During the repair, we offer you a replacement product (even after the warranty period has expired).

Do I receive a replacement product during the repair?

Yes, we provide you with a replacement product at the time of repair. Even after the warranty period has expired.